Special Needs

At Al Ain Rotana, we anticipate your needs and place the utmost importance in ensuring the safety and comfort of every single guest.

Our hotel has been thoughtfully laid out to ensure ease of accessibility. Several members of our team have undergone intensive training to take care of our special needs guests and to go above and beyond meeting their requirements.

General Hotel Features

• Valet parking is provided
• Accessible hotel entrance to guest rooms
• Emergency Evacuation wheel chair
• Normal wheel chair as per request

Accessible Areas

• Pool access (Accessibility provided based on what kind of special needs guest) with life guards on hand to ensure safety
• Spa Access (Accessibility provided based on what kind of special needs guest)
• Restaurant Access and services provided by trained colleagues
• Meeting Rooms & Ball Rooms
• Business Centre
• Gift Shop/ Saloon

Accessible Room Features

• Nurse call Alarm system ( Emergency Pull chord) in Special Needs Room and Toilets
• Foldable chair in the toilets
• Lowered Hand Wash Basins
• Calling bell system with flash light in the room
• Handrails for WCs
• Deaf Alarm system (Vibrating pillow)
• Low level eye viewer on the door

The contact number for Al Ain Rotana is +971 3 754 5111.

The address for Al Ain Rotana is:
Al Ain Rotana,
Zayed Bin Sultan Street, Al Ain
United Arab Emirates

Al Ain Rotana’s history dates to the 4th millennium BC, where Sheikh Zayed’s vision and commitment contributed towards Al Ain’s growth into a modern city and one of the greenest in Arabia today. Al Ain is an oasis city and the second largest in the emirate of Abu Dhabi.

Our 5-star property with 246 elegant rooms, suites, studios, villas and chalets was established in 1999.

Al Ain Rotana is situated in the heart of Al Ain, just a few minutes from famous sites and a 25 minutes’ drive from Al Ain International Airport, 120 km from Dubai International Airport and 160km from Abu Dhabi International Airport.

Guests are eligible for a full refund only if they cancel their booking 24 hours prior to the date of arrival.

Check in at Al Ain Rotana is from 3.00 pm and check out is at 12.00 pm.

Pets are allowed within the hotel.

A chauffer service from the airport to Al Ain Rotana is available upon request.

A spacious parking area located in front of the main building is available for hotel guests.

Free parking is available for hotel guests at Al Ain Rotana.

Boasting six innovative dining experiences with their own unique ambiance and cuisine. From French Polynesian cuisine to Lebanese and International dishes. There is also a poolside café, lobby café and lounge bar for guests to relax. There are plenty to choose from at Al Ain Rotana.

The Bodylines Fitness and Wellness Club at Al Ain Rotana is a state-of-the-art facility with a fully equipped gymnasium and cardiovascular and weight training facilities. Various fitness activities are also available such as Yoga, Pilates and Zumba. Open daily from 6.00 am to 12.00 midnight.

The Bodylines Fitness and Wellness Club at Al Ain Rotana features steam rooms, sauna and swimming pools. Open daily form 6.00 am to 12.00 midnight.

At Al Ain Rotana we have 246 elegant rooms, suites, studios, villas and chalets featuring complimentary Wi-Fi, same day laundry, dry-cleaning service, non-smoking rooms and rooms for guests with special needs. The hotel is also equipped with six restaurants, bars and lobby café, Zen the Spa, and the Bodylines Fitness & Wellness Club. For business travellers we have a business centre with professional secretarial support. Parking and valet parking are also available for hotel guests.

All of our rooms at Al Ain Rotana hotel have balconies, a well-stocked minibar, laundry service, telephone, flat screen TV, Wi-Fi, safety box and a turn-down service.

There are a variety of interconnecting rooms available at Al Ain Rotana. For more information please contact the hotel directly on +971 3 754 5111.

Al Ain Rotana offers several escape packages, giving guests access to popular attractions in addition to exceptional stays. Please visit www.rotana.com/escapes/alain/leisure for more information.

Al Ain Rotana is conveniently located in the heart of the city, just a few minutes from famed sites such as Palace Museum, Al Ain Oasis and Al Ain mall.