Frequently Asked Questions What did Centro Salama Jeddah by Rotana use to be? Centro Salama Jeddah by Rotana is a modern, stylish and affordable lifestyle business hotel. The hotel opened its doors in 2018 and is the latest Centro property to open in Jeddah under the ‘Centro by Rotana’ brand. Where is Centro Salama Jeddah by Rotana located? The hotel is located in the heart of Jeddah on the popular Al Madinah Road, in the Salamah District. The hotel provides convenient access to Jeddah’s main attractions and shopping districts. Who owns Centro Salama Jeddah by Rotana? Centro Salama Jeddah by Rotana is owned by Al Diyar United Company, Jeddah, Saudi Arabia. Does Centro Salama Jeddah by Rotana have a swimming pool? Centro Salma Jeddah by Rotana boasts of a climate-controlled outdoor pool for adults, and a small pool for children. What are the check-in and check-out times at Centro Salama Jeddah by Rotana? At Centro Salama Jeddah by Rotana you can check-in from 14:00 pm and check-out is at 12:00 pm. What are some of the property amenities at Centro Salama Jeddah by Rotana? • 189 modern and stylish guestrooms and suites with advanced business facilities • 3 flexible room categories • 2 dining outlets including a takeaway deli shop open 24 hours a day • In-room dining facilities • 7 high-tech meeting rooms featuring the latest audio-visual equipment • Link station with internet access • Complimentary Wi-Fi access • Large outdoor temperature-controlled swimming pool and children’s pool • Modern gymnasium featuring the latest weights and cardio equipment • Contemporary and modern furniture • Secured parking spaces and valet parking • Multi-lingual employees • 24-hour security Centro Salama Jeddah by Rotana quick facts • Situated in the heart of Jeddah, offering 189 contemporary rooms and suites • Just minutes away from Jeddah’s popular attractions and close to the city’s shopping district • King Abdulaziz International Airport and Jeddah Corniche are located a short drive away from the hotel • The hotel offers two dining experiences as well as 24 hour in-room dining • Ideal for business and leisure travellers • The hotel offers seven meeting rooms, a communal reception space, fully equipped business centre, secretarial services and complimentary Wi-Fi • The hotel has a fully equipped gym with state-of-the-art facilities, and an outdoor temperature-controlled swimming pool and children’s pool. What is there to do at Centro Salama Jeddah by Rotana? At Centro Salama Jeddah by Rotana you can relax by the rooftop swimming pool, energise and keep fit at the gym or have a refreshing drink at our outdoor lounge. We also have a selection of dining experiences from modern dining at c.taste to grab-and-go takeaway at c.deli or guests can enjoy international dishes in the privacy of their own room. Is Centro Salama Jeddah by Rotana accessible? At Centro Salama, we anticipate your needs and place utmost importance in ensuring the safety and comfort of every guest. Our hotel has been thoughtfully laid out to ensure easy reach and several members of our team have undergone training to take care of the requirements of our special needs guests. General Hotel Features • Valet parking provided • Accessible route from the hotel entrance to accessible guest rooms • Evacuation wheelchairs Accessible Areas • Business Centre • Restaurants • Meeting rooms Accessible Room Features • Wheelchair accessible doors • Lowered peepholes on guest room doors • Lowered access to room amenities and mini bar items • Flashing light for alarm • Audible emergency alarm • Grab bar for toilet • Lowered wash basin • Emergency pull cord in toilets Does Centro Salama Jeddah by Rotana offer any business services? The hotel boasts of seven meeting rooms, a communal reception space, a fully equipped business centre, secretarial services and complimentary Wi-Fi. Centro Salama Jeddah by Rotana is the ideal location to stage corporate events, training events, conferences, receptions or simply a business meeting during your stay in Jeddah. Are there opportunities to exercise at Centro Salama Jeddah by Rotana? At Centro Salama Jeddah by Rotana you can keep fit at the hotel’s fully equipped gymnasium, available on the hotel’s top floor. How do I get to Centro Salama Jeddah by Rotana? Centro Salma Jeddah by Rotana can be easily accessed from Al Madinah Road, Salamah District. For guests travelling by car and using a GPS navigation system, the hotel’s coordinates are: Longitude: 39.163558035/ Latitude: 21.585359475. What food and drink options are available at Centro Salama Jeddah by Rotana? Centro Salama Jeddah by Rotana boasts of a selection of cutting-edge dining experiences. From the delicatessen-inspired snacks and meals at c.deli to the modern, mouth-watering fare available at c.taste. The hotel features the best of local and international cuisines and is sure to appeal to all tastes. Which popular attractions are close to Centro Salama Jeddah by Rotana? Centro Salma Jeddah by Rotana is located in the heart of Jeddah and close to popular attractions. The famous Tahliya street is minutes away from the hotel with endless dining options and shopping centres. Arabian Mall and the Corniche are both a very short drive away from the hotel. Can you smoke inside Centro Salama Jeddah by Rotana? At Centro Salama Jeddah by Rotana we offer smoking and non-smoking rooms. In addition, there are designated smoking areas outside of the hotel and on the terrace of c.taste restaurant. Is there parking available at Centro Salama Jeddah by Rotana? At Centro Salama Jeddah by Rotana there is both outdoor parking in front of the hotel and covered parking. If it turns out that another guest is ill with Covid-19, what help and support can I expect from Centro Salama Jeddah by Rotana? Ensuring the safety of your health and wellbeing during your stay is of the upmost priority to us so you can count on our continued support throughout your time with us no matter the circumstance. To find out more please have a look through our Rotana Safe Space program. How do we handle food at our hotel due to Covid-19? As part of our Rotana Safe Space program we have curated a new, safer approach to dining. This includes: • Buy food from reputed and approved suppliers • Food is handled as per HACCP and food control regulations • Enhanced cleaning protocols • All employees wearing Personal Protective Equipment • Food and beverage for inhouse guests is provided through the QR menu which is placed in all rooms and outlets What new cleaning rules does Centro Salama Jeddah by Rotana have in relation to Covid-19? The safety of our guests and employee is of the upmost importance to us and as such we have created the Rotana Safe Space program. This covers enhanced cleaning protocols, including: • Mandatory aerosol disinfection treatments • Increased frequency of cleaning, following a high touch points checklist in all areas of the Hotel (Guest Rooms, public areas, public toilets, gym) • EPA approved products • All employees wearing Personal Protective Equipment • Monthly audits of all hotel areas • Additional team training • Bedding and feather items are disinfected after each stay • Hand sanitisers and disinfection wipes are provided as part of the in-room amenities • Room is sealed upon completion of cleaning until guest arrival I am due to travel to Saudi Arabia, should I still come? While the global situation around the pandemic evolves there are a number of travel restrictions in place around Saudi Arabia which may limit you from travelling. We would therefore recommend consulting official advice before deciding to travel. We look forward to welcoming you when the time is right |
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