Frequently Asked Questions Is The Cove Rotana Resort all-inclusive and what is included? Yes. The Cove Rotana Resort offers All-Inclusive and Ultra All-Inclusive rate plans alongside room-only and bed and breakfast rates. Both cover meals and drinks across nine venues: Cinnamon, Basilico, Breeze, Breakers, Sunset Bar, Laguna Bay, The Lounge, Veranda and At The Swing. Select your plan when booking on rotana.com or call +971 7 206 6000. What is the difference between All-Inclusive and Ultra All-Inclusive at The Cove Rotana Resort? At The Cove Rotana Resort, All-Inclusive and Ultra All-Inclusive differ in two ways: à la carte dining and beverage hours. Buffet meals and soft drinks are included on both. All-Inclusive charges separately for most à la carte dishes, while Ultra All-Inclusive includes a selection of them and extends alcoholic beverage service at selected outlets. Exact inclusions are confirmed when booking at +971 7 206 6000. Where is The Cove Rotana Resort and how far is it from Dubai? The Cove Rotana Resort is at Al Dhaith South on the Ras Al Khaimah coast, 15km from Ras Al Khaimah International Airport (RKT) and around 45 minutes from Dubai International Airport (DXB) via Sheikh Mohammed Bin Zayed Road. Al Qassimi Palace is 6km away and Jebel Jais is 38km. Call +971 7 206 6000. What restaurants and bars are at The Cove Rotana Resort? The Cove Rotana Resort has nine dining venues. Basilico serves Mediterranean and Italian, Cinnamon serves international buffets with oriental highlights, and Veranda, Breeze, Laguna Bay, Breakers, Sunset Bar, The Lounge and Food Truck by The Swing cover lounge, poolside and beachfront drinks and light bites. In-Room Dining runs 24 hours. Which Ras Al Khaimah resort is best for families? The Cove Rotana Resort was named United Arab Emirates’ Leading Family Resort at the World Travel Awards in 2018, 2017 and 2015. Families have Flipper’s Kids Club, Aqua Fun waterslides, dedicated children’s pools, a games room, daily animation, evening shows and a kids’ disco, plus two and three-bedroom villas accommodating four to six guests. How do I get the lowest rate at The Cove Rotana Resort? Book direct on rotana.com or the GHA DISCOVERY app. Rotana DISCOVERY members save up to 10% on room rates, get flexible cancellation and earn DISCOVERY Dollars on stays, dining and spa. Membership is free at ghadiscovery.com. Can I dine at The Cove Rotana Resort’s restaurants without staying there? Yes. All restaurants and bars at The Cove Rotana Resort are open to guests who are not staying overnight, including the Saturday Coastal Brunch at Basilico and the Sunday Roast. Reserve on +971 50 463 7216 or fb.cove@rotana.com. Rotana DISCOVERY members earn DISCOVERY Dollars on dining spend without being in-house guests. Does The Cove Rotana Resort have a private beach? Yes. The Cove Rotana Resort features a 600-metre private beach on the Arabian Gulf, exclusively for resort guests. The beach is served by Breakers and At The Swing restaurants, along with a full watersports programme. Step-free access routes also ensure the beach is accessible for guests using wheelchairs. How many swimming pools are there at The Cove Rotana Resort? The Cove Rotana Resort has five swimming pools, including dedicated children’s pools, plus Aqua Fun waterslides. Laguna Bay serves the adult pool area and Sunset Bar sits beside the Sunset Pool. Pool and beach access is included for all in-house guests. Is The Cove Rotana Resort good for couples and honeymoons? Yes. The Cove Rotana Resort has one-bedroom villas of 119m² with private terraces and sea views, sunset bars, a spa with couples treatments and a 600-metre private beach. Villas sit away from the main resort buildings in the hills or by the lagoon, which gives couples more seclusion than a standard resort room. What children’s activities are available at The Cove Rotana Resort? Children at The Cove Rotana Resort have Flipper’s Kids Club, Aqua Fun waterslides, dedicated children’s pools, a games room, daily animation, evening shows and a kids’ disco. The resort was named UAE’s Leading Family Resort at the World Travel Awards in 2015, 2017 and 2018. Is The Cove Rotana Resort wheelchair accessible? Yes. Accessible rooms at The Cove Rotana Resort have roll-in showers, grab bars, lowered counters and sinks, pull cords, visual and vibrating alarms, wide doorways and shower chairs on request. Public areas have step-free entrances, lifts to all floors, ramps and handrails. The pool, beach and Club Lounge are accessible, with designated parking, valet and a drop-off point at the entrance. Which languages are spoken by staff at The Cove Rotana Resort? Team members at The Cove Rotana Resort speak English, Arabic, German and Russian, reflecting the resort’s core markets. Menus and guest communications are available in English and Arabic, and the resort website has a full Arabic version at ar.rotana.com. Can I earn loyalty points at The Cove Rotana Resort's restaurants or spa without staying in the resort? Rotana DISCOVERY members can earn DISCOVERY Dollars on eligible food and beverage spend at The Cove Rotana Resort's restaurants and bars, and on spa treatments and packages, without needing to be an overnight guest. Simply present your GHA DISCOVERY membership number when settling the bill at any eligible outlet. DISCOVERY Dollars cannot be earned on private event catering or banqueting, retail purchases, or complimentary items. Can I cancel a Rotana DISCOVERY member rate booking at The Cove Rotana Resort for free? Yes. The Rotana DISCOVERY member rate includes flexible cancellation, letting guests amend or cancel without penalty within the window shown at booking. The exact deadline varies by rate type and travel dates. Refunds on prepaid amounts typically process within 7 to 10 business days, depending on the guest's bank. Do GHA DISCOVERY members receive complimentary breakfast at The Cove Rotana Resort? Yes. GHA DISCOVERY Titanium members receive complimentary breakfast at The Cove Rotana Resort when booking direct via rotana.com, ghadiscovery.com, the GHA DISCOVERY app, or the hotel's reservations team. The benefit covers the Titanium member plus one guest sharing the room. Silver, Gold, and Platinum tiers are not eligible. How do I redeem DISCOVERY Dollars at The Cove Rotana Resort? DISCOVERY Dollars can be redeemed at any point during a stay against room, food and beverage, or spa charges at The Cove Rotana Resort. Minimum redemption is 10 DISCOVERY Dollars, in whole-dollar increments, at USD 1 per dollar, converted to AED at the resort's exchange rate. Members can also redeem at booking on rotana.com, ghadiscovery.com, or the GHA DISCOVERY app. |
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